• Do you wear the costumes at the events?
    No, we only wear the Partybox company uniform at the events.
  • Do you supply all the materials and are they safe?
    Yes,we supply all the materials for your event and materials are 100% safe (FDA approved products).
  • How do I make the reservations?
    To make a reservation, simply E-mail Us to check the availability, we will respond your E-mail as soon as possible to confirm your reservation.
  • How far in advance should I book?
    To avoid disappointment, we recommend to book well in advance. We will certainly try to accommodate any last minute requests.
  • Is there a deposit required to reserve the services?
    Yes, we take 25% of your total order and a minimum of $50.00. Also, 50% of your total order on Baloon Decoration service and a minimum of $50.00. This deposit will guarantee your reservation of the services with us. Deposits are non - refundable. If for some reason, you need to change your date or have cancelled your event: all depositst can be transferred to a future date with no expiry. Deposits must be made 14 days prior to the event date by E-mail money transfer.
  • What method of payment do you take?
    We take Company Cheque, Certified cheque, Cash, E-mail money transfer and Credit card, If you would like to make a payment with your credit card, we will send you E-inovice by Paypal. (No Paypal account required & 3.9% Transaction fees will apply). Also, Credit card payment must be made 7 days prior to your event date. Invoice can be issued upon request.
  • What if my payment was not made by my event date?
    You will receive an E-mail reminder to make a payment within 7 days on your Credit card or EMT. (Cheque must be sent by Registered mail) If Payment is not made within 7 days, we will proceed your case by our company’s policy.
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